The Registration Process
RelayPatrol works from the moment your domain subscription is enabled and once you've configured some basic profiles for your mailboxes RelayPatrol will notify you when someone accesses your mailboxes and control panel without you knowing.
1) Subscription Activation
Contact your email provider and request that they activate RelayPatrol for your company domain name. You will receive a welcome email from RelayPatrol that contains your domain name verification code needed in step 3.
2) Account Creation & Verification
Follow the steps found within the welcome invite email sent by RelayPatrol when your subscription was enabled by your email provider to create your free profile and complete Email Verification and SMS OTP Validation.
3) Verify Domain Ownership
Use the domain verification code sent in your welcome email to activate your domain subscription to link your domain to your RelayPatrol account. This will verify that you are indeed the domain owner.
4) Configure your Domain
Configure your domain by adding additional users to your domain profile, create domain wide preferences such as whitelisting your business ISP's and locations and configure the security notifications you wish to receive.
5) Configure Mailboxes
Fine-tune each mailbox within RelayPatrol by selecting which ISP's, locations and static IP Addresses each mailbox uses to ensure maximum protection across each mailbox within your company.
6) Action Incidents
RelayPatrol will notify you when irregular access has been detected so that you and your team can verify and acknowledge each incident separately using our comprehensive dashboard and reporting tools.
Data within RelayPatrol
RelayPatrol is installed and configured by your email provider directly on your email server which then automatically sends your email access data to our Parsing Engine for analysis.
Collection
Your Access Details are collected automatically by our RelayPatrol Collection Engine
Analysis
Our Parsing Engine will analyze each log entry and store the relevant data in a structured manner.
Incidents & Notifications
When irregular access was detected a security incident is created and you are notified.
Auditing
Each incident within RelayPatrol should be investigated independently and once resolved is then acknowledged within RelayPatrol.
Retention
After 30 days all data is deleted from RelayPatrol along with all of the original access data collected and incidents that have not yet been acknowledged