Features for IT Providers

When disaster strikes:

When a security breach occurs, your client will reach out to you to investigate and resolve the breach. Your hands are often tied as all of the information and logs you need to attend to the security breach is located on a remote server which you do not have access to and you spend a lot of valuable time dealing with the email provider trying to locate the origin of the security breach, how long the accounts have been compromised and understanding whether it's a single incident or if multiple accounts are affected. You may find yourself changing all account passwords as you simply don’t know the magnitude of the breach or how far or wide the breach occurred within your client’s business. This means more downtime for your client but a lot of time wasted simply because you are forced to approach the incident as a "worst case scenario".

With RelayPatrol enabled on your client’s domain facilities, you and your team can be added as 3rd party domain users (managers) for each domain profile and will receive all security notifications and incidents for each RelayPatrol enabled domain so that you can attend to security incidents faster. You will have all of the necessary data at hand to manage all of your client’s accounts from a single dashboard and have comprehensive reporting options to determine when and where the breach occurred and whether other accounts were also affected. RelayPatrol is built around ensuring IT Providers can help their clients resolve issues faster and give you the necessary data you need to recover email facilities with limited to no downtime.